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There’s something missing from my box, what do I do?
We apologise if we’ve missed something from your box! If this is the case, please contact our customer service team at firstname.lastname@example.org
Please supply as much detail as possible in the initial email sent, along with images of items you have received. This helps us identify the missing item/s and can be reported accordingly. The team will assist as soon as possible, but providing this information initially will really speed up the process.
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